An issue is an actual or potential incident, event or series of events, either internal or external to an organization, that may undermine, cause damage to, or lead to public concern with regards to a policy, program, service, law, activity, person or organization. Every issue could potentially escalate into a crisis. Metaplan's issue/crisis management process can help identify a potential issue or crisis and coordinate an organization's response. Metaplan's issue management process encompasses procedures and competencies that will help your organization or corporation avert a crisis. |
